Casino Slot Attendant (The St. Regis Aruba Resort)
Marriott Hotels ResortsPOSITION SUMMARY
Promote positive customer relations by assisting guests by providing parking validation, casino server services, and/or teaching guests how to play the slot machines. Assist guests with machine malfunctions. Maintain logbook with machine information. Fill out malfunction slips, claims forms, jackpot slips, and manual ticket payout forms. Refill machine printer paper. Inform guests of relevant promotions and events. Clear hands before and after handling currency and after machine interventions. Collect rating slips. Fulfill jackpot payments and hopper refill procedures. Report unusual machine and player activity.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.